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Business Process Outsourcing Usages

Posted by admin on April 7, 2015

How would you use an outsourced remote team? There are many ways to utilize these teams, and here are just a few:

Customer Support Services:

  • Customer Support
  • Customer Retention Services
  • Customer Complaint Resolution
  • Technical Support
  • Email Handling
  • Chat Support, Email Support, Social Media (FB, Reddit, Twitter)
  • Inquiry Handling
  • Customer Surveys

Back Office Services:

  • Data Entry, encoding
  • Data Cleansing and Updating
  • Data Mining
  • Data Processing
  • PDF Conversion
  • Web Research
  • Document Management
  • Social media management

Virtual Assistance Services:

  • Administrative Support
  • Personal Assistant
  • Online Business Assistant

eCommerce Solutions:

  • Product Listing Services
  • Catalog Management
  • Image Editing
  • Order Verification and Processing
  • Product Support Services
  • Credit Card Services

 

Really, the usage is only limited to your imagination and needs.